Update my payment method
Replace an expired card or change the payment information connected to a recurring gift.
Donor care and support
Help with my donation.
Whether you need a receipt, want to update your payment information, or simply have a question, we are here to make managing your support as easy as possible.
Thank you for helping create safety, healing, and a new beginning for survivors of human trafficking.
You are not on your own
We are grateful for you, and ready to help.
Your generosity helps make safe rooms, meals, counseling, transportation, and compassionate daily care possible for girls and young women rebuilding their lives.
We also understand that questions come up. Cards expire. Addresses change. Receipts get misplaced. Sometimes you just want to speak with a real person who can help.
That is exactly what this page is for. Use the donor portal for quick account changes, or contact our Donation Specialist for personal assistance.
Your faithful support matters.
Every carefully managed gift helps keep hope and practical care available when a survivor is ready to begin again.
Secure donor portal
Manage your giving online.
Your donor account gives you a convenient place to review and manage your donation information securely.
- View recent donation activity
- Download or print receipts
- Update payment information
- Review recurring donations
- Update your donor contact information
Ready to access your account?
Use the same email address you provided when making your donation.
Helpful tip: If you do not remember your password, follow the prompts on the login page to reset or access your account.
Login to Manage Donations and Receipts
Personal donor support
Would you rather talk with someone?
That is perfectly okay. Kona can help with donation questions, receipts, donor account access, and recurring gift support.
Please do not include a full credit card number or other sensitive financial information in an email or voicemail.
KD
Kona Dickinson
Donation Specialist
Please leave a message if Kona is assisting another donor. Your question is important to us.
Frequently asked questions
A few quick answers.
First, check the email address used when making your donation. You can also log in to the donor portal to review available donation history and receipts. Kona can help if you still cannot locate what you need.
Use the same email address you entered when making your donation. If you are unsure which email address was used, contact Kona for assistance.
Yes. Begin by logging into the donor portal. If the option you need is not available or you run into a problem, contact Kona so she can help.
Review your recurring donation in the donor portal or contact Kona directly. She can help make sure your request is handled correctly.
No. Please do not email or leave a voicemail containing your full card number or other sensitive financial information. Use the secure donor portal or speak directly with the Donation Specialist about the safest next step.
Thank you for caring
Your generosity is part of her healing story.
Managing your donation should never feel confusing. Use the secure donor portal for quick changes, or reach out to Kona when you need a helping hand.